Virus & Malware Assistance

Maxiple Remote Support – Virus & Malware Assistance

Get professional remote computer assistance from Maxiple Technology Pvt. Ltd. Our technician will connect to your device through a secure, customer-authorised remote support session.

What's included

1. Remote diagnosis of the selected issue.
2. Troubleshooting within the purchased service duration.
3. Guidance and basic configuration where applicable.
4. Session completion summary.

How it works

• Purchase the service and select an available appointment.
• Receive your booking confirmation.
• Join the remote session using the secure instructions supplied by our technician.
• Approve the remote connection.
• The technician performs the agreed work and shares the outcome.

Important service conditions

• A stable internet connection and a supported operating system are required.
• The customer must remain available during attended support.
• Hardware replacement, physical repair, data recovery and third-party software licences are excluded unless separately quoted.
• Additional work requires customer approval and may incur additional charges.
• Maxiple will never ask for banking OTPs, card PINs or personal account passwords.